General | IT Services Miami | Computer repair | Telx Computers IT Services Miami Tue, 10 Sep 2024 12:38:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 BYOD Policies for Your Organization https://www.telxcomputers.com/byod-policies-for-your-organization/ Mon, 11 Oct 2021 17:16:42 +0000 https://www.telxcomputers.com/?p=2807 Bring Your Own Device (BYOD) programs call for tree critical components: a software application for managing the devices connecting to the network, a written policy outlining the responsibilities of both the employer and the users, and an agreement users must sign, acknowledging that they have...

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Bring Your Own Device (BYOD) programs call for tree critical components: a software application for managing the devices connecting to the network, a written policy outlining the responsibilities of both the employer and the users, and an agreement users must sign, acknowledging that they have read and understand the policy.

The number of smartphone use across the globe will reach 2 billion by the end of 2015, according to many estimates. If you have yet to establish a program to allow employee-owned devices to access corporate networks, you may be feeling the pressure to do so now. So, how do you write an effective and secure policy?

Writing a BYOD policy is a great way for companies to establish a groundwork before giving employees access to smartphones and tablets on their organization’s network. Questions that should be addressed by an organizations’ leadership prior to launch, include:

  1. Specify What Devices Are Permitted.

Before the advent of all of the new smartphones on the market, most people just had their Blackberrys – which made BYOD policy far simpler. Therefore, it is important to specify which devices are permitted. Should you really be saying, bring your own iPhone but not your own Android phone? Bring your own iPad but no other phones or tablets? It is important to specify which product lines you support – and, those you don’t.

  1. Security Policy

Most users resist implementing security passwords on their smartphones, however, businesses simply have too much sensitive information to which phones connected to your corporate systems gave access to allow unfettered swipe-and-go operation of these phones. If users want to use their devices, they will need to use a strong, alphanumeric password to gain entry. Check with your messaging administrators to see what device security policies can be reliably enforced with your software.

  1. Determine Who Owns Apps and Data

While it seems logical, that your company owns the personal information stored on the servers that your employees access with their devices, it becomes more problematic when you consider the problem of wiping the device in the event it is lost or confirmed stolen. When you wipe the phone, all content including personally purchased data, is erased forever. Does your BYOD policy make it clear that you assert the right to wipe devices brought onto the network under your plan? Do you provide guidance as to how employees can secure content and back it up if the phone or device is replaced?

  1. Integrate BYOD Pan With Acceptable Use Policy.

Creating an acceptable use policy compatible with employee owned devices is important for covering your steps. There needs to be a thorough outline of what content is permissible to use while plugged into the corporate network. These questions will help guide BYOD use policy:

  • What if your employees browse objectionable websites while on their device’s VPN?
  • What if they transmit, inadvertently or not, inappropriate material over your network, even though they’re using a device they own personally? What sanctions are there for such activity?
  • What monitoring strategies and tools are available to enforce such policies?
  • What rights do you have to set up rules in this arena?
  1. Establish an Employee Exit Strategy

Don’t forget about the data of employees that leave the company. How do you enforce the removal of access tokens, e-mail access, data and other proprietary applications and information?

It’s not as simple as having the employee return the corporate-issued phone. In this case, many companies choose to rely on disabling email or synchronization access as part of the exit interview and HR checklists, while more security conscious companies choose to wipe the device before the exit interview.

Contact Telx Computers to know more in details by this IT support company.

 

 

 

 

 

 

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5 Technology Solutions That Will Ensure Business Growth | Miami Managed Service Providers https://www.telxcomputers.com/technology-solutions-that-will-ensure-business-growth/ Mon, 04 Oct 2021 18:54:13 +0000 https://www.telxcomputers.com/?p=2939 As the technology field continues to develop, more and more small businesses are taking advantage of the improved technology. According to an SMB Routes to Market Study, 85% of small businesses planning to increase their technology investments are more likely to anticipate higher revenue. Here...

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business it services maimi

As the technology field continues to develop, more and more small businesses are taking advantage of the improved technology. According to an SMB Routes to Market Study, 85% of small businesses planning to increase their technology investments are more likely to anticipate higher revenue. Here are some of the latest ways small and medium sized businesses (SMBs) are using technology to solve common problems:

1. Mobile Application

Most small businesses are constantly on the go, and do not have time to sit in front of their desktops and update information.

With the proliferation of smartphone devices, internet access is now ubiquitous. Over 94% of small business users believe mobile devices make them more efficient, said a recent report from the Mobility Edge, CDW. Smartphones are far and away the most popular device for small businesses, while tablet use is growing. Square is a mobile-payment device that attaches to a smartphone to accept credit card payments on the go.

 

2. Analytics

Analytics is a tool that takes measurements of your business. It helps break down marketing campaigns into bite-size chunks, as well as determine where traffic is going.

“Companies that figure out how to harness and turn data into insights most effectively will gain huge competitive advantages,” said the SMB study. There are several analytics programs that help users track web traffic.

 

3. Cloud Storage

Businesses that lack IT resources are turning to Cloud-based web solutions to fulfill common tech problems. 52% of small and medium-sized businesses are adopting cloud services to outsource IT tasks like data storage, said the SMB study. For instance, Apple’s iCloud allows users to backup media and personal files. Dropbox facilitates file and photo sharing across multiple devices.

 

4. Mobile Security

Mobile security is a growing problem, especially as most devices to not have sufficient encryption or verification technologies. Furthermore, lost and stolen devices are becoming a top mobile security concern.

Securing mobile devices with encryption or data-wiping technology prevents thieves from accessing sensitive business data. New apps allows users to remotely lock, wipe and locate their devices.

 

5. Web Teleconferencing

In the modern workplace, employees may be scattered all over the world; from telecommuting to far-flung locales – it’s important to have the technology to connect face to face.

Web-based teleconferencing services let large groups make video and voice connections, without special equipment, or additional hardware.

As technology continues to develop, small and medium-sized businesses will continue to benefit from the growing networks of mobile and social media connections.

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Email Security Best Practices | IT Support Miami https://www.telxcomputers.com/email-security-best-practices/ Tue, 24 Aug 2021 17:21:18 +0000 https://www.telxcomputers.com/?p=2292 With the relative safety of most email these days, it’s important not to let down your guard, but instead implement the following best practices to stay up-to-date with email security. Case in point: Telx recently discovered a Cryptolocker virus (a type of ransomware that encrypts and...

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With the relative safety of most email these days, it’s important not to let down your guard, but instead implement the following best practices to stay up-to-date with email security. Case in point: Telx recently discovered a Cryptolocker virus (a type of ransomware that encrypts and holds your information hostrage until until you purchase an encryption key) in one of our client’s server. We caught it in time, but though it would be a good time to touch base about email security.

You can stay ahead with these safety tips:

1. Share your e-mail address with trusted sources only.
Only those to whom you know personally should have your personal e-mail address. DO NOT post your email on web sites, forums, or in chat rooms. Otherwise, you run the risk of inviting spam into your inbox. If you have to use an email to subscribe to a newsletter or website and receive a confirmation email, consider using an address that is not linked to any of your personal information. For example: sample@gmail.com

2. Watch out for phishing scams.
Phishing scams use fraudulent e-mails and fake websites that pose as legitimate businesses in an attempt to retrieve your login and personal information. To be safe, if you receive an email prompting you to login to a site, first check and see if that website is legitimate. You can always call the business just to make sure that the email is coming from them.

3. Be careful opening attachments
Attachments coming from unknown sources are the most likely sources of computer viruses. If you do choose to download attachments, make sure that your security software is enabled and pay attention to any warning messages you receive.

4. Do not Reply to Spam Messages
If you do not recognize the sender, do not reply to messages. Even responding to unsubscribe could set you up for more spam.

5. Create Strong Passwords
Having your pet dog’s name as your password is no longer the security standard for protecting your personal information. Great passphrases are long alphanumeric chains with special characters.

6. Security Software
It is vitally important to have the most up-to-date security software to protect from viruses, worms, Trojans, Cryptolocker and other malicious software. Your security software should also include firewalls, which monitor your internet connection and keep unwanted traffic outside.

7. Backup Your Email.
Depending on your industry, your email may contain legally-binding contracts, major financial decisions, and professional communication. Just as you would have a hardcopy of important business documents, it’s also important to regularly back up your email and have records if your email client crashes and loses data.

8. You haven’t won the lottery
Scammers will use any subject line to get your attention so that you open an email. If it sounds too good to be true, then it usually is. If it helps, you most likely do not have an unclaimed inheritance, there is no Nigerian Monarch, or other person promising you loads of cash, that requires your bank information immediately, and you haven’t won a free Ipad.

9. Encrypt your Wi-Fi network and email when possible
It is important to encrypt your wireless connection between your computer and the wireless router. This is one of the most vulnerable information sources and it is best to use the WPA2 encryption standard. This encryption will make it very difficult for any hacker to break. However, if your connection is compromised and a hacker does have access to your information, the next step is to encrypt your email. Email encryption ranges from the very expensive to PGP, the most common email encryption standard. Regardless, by using encryption, the hacker will not be able to understand what your emails say.

These email best practices are the first step in protecting your data. However, with cyber security threats growing daily, it is important to take as many safeguards as possible. Even the best security can be circumvented by a determined hacker. Our comprehensive suite of security software and remote monitoring ensure constant vigilance against cybercrime and theft. Take a look at how our security options can provide the next generation solutions for your business.

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Common Network Security Failure Points https://www.telxcomputers.com/network-security-failure-points/ Tue, 17 Aug 2021 19:33:17 +0000 https://www.telxcomputers.com/?p=2430 How Secure is Your Network? Have you ever noticed that tech guys tend to lead with the same questions? Well there’s a reason for that. Certain points within your network are notorious for failing time and time again. These network security failure points have nothing to...

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How Secure is Your Network?

Have you ever noticed that tech guys tend to lead with the same questions? Well there’s a reason for that. Certain points within your network are notorious for failing time and time again. These network security failure points have nothing to do with your network, per se. Connections and elements that are subject to external factors are weak points in all systems. So your tech guy might not be reading from a script when he asks you to check your connections, for example. He, in fact, wants to eliminate the common security failure points so that he can get to network security failure pointsthe root of the problem the fastest way possible.

 

Ports Protected?

Having a network firewall is a must in this day and age. However, how effective is that firewall if it was improperly chosen or configured? There are thousands of ports through which a hacker could access the system – are those protected?

Malware can also be introduced through other avenues – such as email, a USB port, or an infected website. A firewall alone cannot protect a computer from these threats.

Common Network Security Failure Points

  • Database connection
  • Website connection
  • Configuration file
  • Network resource
  • Registry key

The Real Security Threat

While all this emphasis on hardware and software security it important, it is not the most important. According Dr. Pattinson, a research fellow in the University of Adelaide’s Business School, failure to incorporate security awareness in company culture is the biggest threat to a business’ network:

“While high-quality hardware and software plays a critical role in the security of an organization, there is now a growing body of research that suggests the behaviors of computer users can be one of the biggest threats to an organization’s information security.”

“For example, the best password processed by the most sophisticated software, using the latest in computer facilities becomes useless when the password is written on a sticky note and stuck on a monitor for easy access,” Dr. Pattinson notes.

Keeping security protocol is important not only online, but increasingly, is necessary in the workplace. Although most organizations have secure bins where documents can be shredded of, it is still up to individuals to dispose of them correctly.

A Thorough Security Policy

Organizations must constantly update their security policy to deal with the growing security threats in cyberspace. Furthermore, it is important to have a team that can respond the second there are security-related issues.

Reactive (vs. Proactive) Network Management

Unfortunately, network management has become a reactive discipline, with companies only paying attention when a crisis emerges. Too many organizations do not utilize their tools internal to their network components so that they can be proactive in this area. Critical network areas can be highlighted by the acronym FCAPS: Fault management, Configuration management, Accounting management, Performance management, Security management.

Review Emerging Technology

This is not to suggest that a complete overhaul is necessary every time new technology is announced, rather, it is an opportunity to assess whether emerging technologies can help scale your existing network efficiencies or streamline business goals. You can start with a pilot program for a cost-benefit analysis of new technology.

Before Contacting IT Support…

Delete Cookies & Empty Your Cache

Too many cookies can make you fat, and similarly, create a slow internet speed. It is important to clear your cookies and empty your cache periodically, so that your user experience can remain fast.

Quick Computer Restart 

Your computer can benefit from periodic restarts, as suddenly-slow computing can be traced to a “tired” computer.


Not a Telx Computers IT Support Member?

The benefit of having managed IT support is that you don’t have to think or figure out your IT issues, we do that for you. Having a team of dedicated support professionals managing your network security, and fixing any failure points, is a necessary step for a successful organization. Telx’s reputation for delivering comprehensive network solutions to your team ensures protection of your data and recovery of your system in the event of an attack.

To learn how we can expand the scope of your network’s data solutions, contact a representative today.

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The Cost of System Downtime https://www.telxcomputers.com/cost-system-downtime/ Thu, 12 Aug 2021 17:39:25 +0000 https://www.telxcomputers.com/?p=2215 Know the Costs When Your System Goes Down! Many companies have become dependent on e-mail, internet, and intranet services. Without it, employees are almost cut off from important business communications. Just mentioning outages has the ability to strike fear into the heart of even the...

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Know the Costs When Your System Goes Down!

Many companies have become dependent on e-mail, internet, and intranet services. Without it, employees are almost cut off from important business communications.

Just mentioning outages has the ability to strike fear into the heart of even the most robust IT associate. Companies spend a lot of money to ensure the performance of critical applications and data centers, though the investment doesn’t always pan out. In 2013, companies such as Google, NASA, Facebook, Netflix, Twitter, and others all reported outages stemming from some problem in the network. IT failure have become an accepted (expected) aspect of business.

An Avaya survey in 2014, revealed 80% of companies lose revenue when the network goes down; on average, companies lost $140,000 as a result of network outages (The financial sector lost an average of $540,358 per incident), and 1 in 5 companies fired an IT employee as a result of network downtime

The costs of system downtime can be tangible/direct costs such as:

  • lost revenue, because sales transactions could not be completed
  • lost wages because employees could not perform their duties without the system
  • lost inventory due to data loss
  • marketing costs, to recover consumer confidence
  • bank fees and legal penalties for not delivering on service level agreements,

or intangible/indirect costs including:

  • lost business opportunities,
  • losing employees and/or damage to employee morale,
  • decrease in stock value,
  • loss of customer and partner confidence,
  • brand damage, possibly driving business to competitors or even bad publicity/press.

The cost of each hour of system downtime can vary depending on the nature and size of your business, and how critical your IT system is to making money. Establishing the true cost of downtime requires going beyond the IT department and into every operational area of the business.

3 Ways System Downtime Cripples Companies

When an outage occurs, it’s a race against time to handle it before it spirals out of control. The average reported outage length was 86 minutes in 2013. However, the frequency of downtime, and the duration that critical systems are unavailable has become far too acceptable to organizations these days.

Critical Process Interruption

Imagine not being able to ring something up at the counter or send that client email.When core systems are unavailable, productivity suffers. Depending on your industry, you may not be able to assign a value to the inability to send an email, but it can be incredibly frustrating and damaging to employee morale. Not to mention those wasted hours employees will spend waiting to access your system. In Ponemon’s 2013 survey of data centers end-user productivity loss ranked 3rd after the cost of business disruption and the resulting lost revenue in a comparison of cost categories.

Data Loss

The risk of losing important documents and information increases when systems go down. Intranet files have replaced hard copies of information. Depending on the type and amount of data lost, can affect everything from sales and customer service to security and compliance. For example, if a pharmaceutical company that is manufacturing drugs does not show all of the records of its collected data from the manufacturing process, the FDA could force the company to throw away its entire batch of drugs.

Security and Compliance

When technology fails, employees turn to consumer grade tools, like a flash drive, to send and access confidential information.

Threats

It’s important to identify and understand all the potential downtime threats, both within your system and outside your network. External threats, both natural and man-made, you have very little control over, such as weather and DDoS attack.

The most frequently cited root causes of outages include:cost of system downtime

Eighty-three percent of survey respondents in the Causes of Downtime study said they knew the root cause of the unplanned outage.

 

Cost of System Downtime: Calculating it Yourself

How much do you lose from unexpected downtime of your servers & business applications?

The simplest way to calculate potential revenue losses during an outage is with the equation:

LOST REVENUE

= (GR/TH) x I x H

GR

= gross yearly revenue

TH

= total yearly business hours

I

= percentage impact

H

= number of hours of outage

Prevent Costly System Downtime with Proactive Network Monitoring and Management

Enterprise are challenged with shrinking IT budgets but still need to manage network infrastructures to prevent costly outages. The intricacy of modern IT means that avoiding downtime means more than just provisioning additional servers. Businesses need services that not only protects the infrastructure, but also has the ability to optimize, manage and scale for efficiency.

When it makes sense to outsource IT network management, it’s important to choose a provider that understands your business’s unique environment and challenges. Telx Computers takes the complexity of managing your IT network with 24/7 monitoring and support and incident notification across all platforms.

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Do You Know The Benefits of Managed IT Services? https://www.telxcomputers.com/benefits-of-managed-it-services/ Tue, 03 Aug 2021 14:38:48 +0000 https://www.telxcomputers.com/?p=2343 Using Managed IT Services Has Major Benefits Every day, our IT support center resolves problems ranging from malware intrusions to connectivity errors, or just a plain old computer running too slowly. Some of these computer problems are easy fixes, and some are full-on battles with...

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Using Managed IT Services Has Major Benefits

Every day, our IT support center resolves problems ranging from malware intrusions to connectivity errors, or just a plain old computer running too slowly. Some of these computer problems are easy fixes, and some are full-on battles with failing hard drives. On average, an employee will spend 6 minutes of every day troubleshootingbenefits of managed it services PC problems or helping a coworker fix their PC.

Now, 6 minutes may not seem long to you now, but that time adds up quickly. 6 minutes a day translates to 30 minutes a week, which becomes 26 hours each year…

What You Could be Doing…

Well, in 30 minutes you could:

Take an online class

Improve your mind (and potentially advance your career). In just 30 minutes you could complete some free lesson at Code Academy, or browse Coursera for over 115 courses from top universities like Johns Hopkins and Stanford.

Perfect Your Next Big Idea

You’re always coming up with ideas, when’s the last time you really sat down and thought one through? Try mapping your idea with online tools at Mindomo or Mindmeister, and see where it takes you. Who knows? You could have the next gotta-have-it product just waiting for you to get it down on paper.

Master Candy Crush

candy crush

It’s time to up your game, and you have 1500 levels to go…Plus, doctors at the University of Chicago, Illinois have suggested that Candy Crush may be good for your brain. Yes, really!

Doctors found that patients that played games like Candy Crush showed a lower rate of cognitive decline. Giving support to the idea that “the more you use your brain, the better it works.”

Meditate

According to the Journal of Psychiatry Research: Neuroimaging, meditating for up to 30 minutes each day has been shown to increase gray matter in the areas of the brain that control memory and stress.

Network

business it solutions

Developing and maintaining a strong network of connections will not only help you along your career path but, over time, will allow you to assist others. Networking is not just about finding a job. A strong professional network can generate leads and sales, and open avenues for information that would be inaccessible otherwise. In case there’s any confusion, we’re not talking about Linkedin, either. Check out local networking events on Meetup.com, where you can meet and shake hands with local professionals.

Clear out Your Inbox

Reaching “inbox zero,” a term coined by Merlin Mann years ago, is like the Holy Grail of digital life:

“It’s about how to reclaim your email, your atten­tion, and your life. That “zero?” It’s not how many mes­sages are in your inbox–it’s how much of your own brain is in that inbox. Especially when you don’t want it to be. That’s it.”

Get Up! and Move

major it solutions

Find an empty corner and dance like no one is watching, even if everyone watches. Exercise improves health and productivity, and can even make you smarter. You really have no excuse!

So get up out of that seat…

30 Minutes a Week Really Adds Up…

Now, if you used that 30 minutes to actually work, meaning you finished projects 30 minutes faster each week, that would save you 26 business hours a year. That’s more than 3 business days! What could you do with the extra time?

Take a Vacation

Really – go have fun. I’m jealous.

dominating the IT world with PinkyReady for IT Services?

Call Telx Computers and request a free network evaluation. The benefits of managed IT services will be seen immediately. You will suddenly have time to generate more money, allowing you to work on your other *ahem*  projects.

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Why Data Encryption is Vital to Organizations https://www.telxcomputers.com/data-encryption-vital-to-organizations/ Fri, 30 Jul 2021 16:38:52 +0000 https://www.telxcomputers.com/?p=2241 Is Your Business Data Properly Encrypted? With recent revelations showing that the personal accounts of our national leaders are just as vulnerable to compromise as anyone else, it is now more important than ever to make cybersecurity a top priority. Although it is easy to...

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Is Your Business Data Properly Encrypted?

With recent revelations showing that the personal accounts of our national leaders are just as vulnerable to compromise as anyone else, it is now more important than ever to make cybersecurity a top priority.

Although it is easy to think that the personal password, replete with a simple alpha-numeric key is all that is necessary to protect our information, but Alex McGeorge, a senior security researcher at Immunity Inc, suggests otherwise, “There is no way to be truly secure… But the State Department at least has teams whose job it is to detect a hack as soon as it happens — there is no indication so far that Hillary [Clinton] had this kind of active defense.” data encryption(Business Insider)

Classified government information is extremely valuable in the right hands. Thus, top-level hacker organizations attack servers around the clock for the chance to access. Though most security experts agree that being attacked is fairly common, the focus should be whether hackers can succeed in breaking the data encryption or not. The difference between success or failure in this endeavor is related to the dedicated (or in some cases, not-so-dedicated) security team of that network.

Whereas Clinton narrowly avoided a compromising situation, The Federal department of the Office of Personnel Management (OPM) was actually victimized by an attack.  According to the New York Times:

“Chinese intruders executed a sophisticated attack that gave them “administrator privileges” into the computer networks at the Office of Personnel Management, mimicking the credentials of people who run the agency’s systems, two senior administration officials said. The hackers began siphoning out a rush of data after constructing what amounted to an electronic pipeline that led back to China, investigators told Congress last week in classified briefings.”

– David E. Sanger of The New York Times.

With the continuously increasing incentive for cyber-criminals to launch attacks on networks, it has become imperative to have the right security team in place.

“America’s economic prosperity, national security, and our individual liberties depend on our commitment to securing cyberspace and maintaining an open, interoperable, secure, and reliable Internet. Our critical infrastructure continues to be at risk from threats in cyberspace, and our economy is harmed by the theft of our intellectual property. Although the threats are serious and they constantly evolve, I believe that if we address them effectively, we can ensure that the Internet remains an engine for economic growth and a platform for the free exchange of ideas”

– Former President Obama, referencing his Administration’s Priorities on Cybersecurity

The US National Intelligence Council agrees that data encryption is the “best defense” for computer users to protect their data. In fact, Edward Snowden’s cache of documents that he released contained a report, which has been widely cited in the global encryption debate, highlighting the importance of data encryption efforts. “We assess with high confidence that security best practices applied to target networks would prevent the vast majority of intrusions,” it concluded.

What We Can Learn

How can a business be expected to protect itself when, according to that same report, “cybercriminals” have “capabilities significantly beyond those of all but a few nation-states”?

You may not be emailing the prime minister of a foreign nation (or maybe you are, depending on your industry), so what could be the big deal about routing your work email to your Gmail?

First, your company could need a record of those emails for legal reasons. If you’ve bypassed the company inbox and then deleted those emails, it could look like you’re hiding something.

Second, companies install higher levels of security on their servers than personal emails do, with good reason. If you were to open a personal email and the Cryptolocker virus compromises your company records, you can bet there will be trouble.

If that’s not reason enough, failure to pay attention to network security can lead to lost revenue, business opportunities, reputation, and credibility. Managed IT Security protects your inbound and outbound email communications against viruses, spam, phishing scams, and email policy breaches to help protect your assets and ensure compliance.

Managed Security Monitoring can:

  • Watch over and protect your network
  • Manage threats before they disrupt your business
  • Alert you to suspicious activity

Telx takes data encryption efforts very seriously. Our reputation for delivering comprehensive network solutions to your business ensures the protection of your data and recovery of your system in the event of an attack. Let our team of dedicated support professionals managing your network security is a necessary step for a successful organization. To expand the scope of your network’s data solutions, contact a representative today!

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Why More Businesses are Choosing MSPs https://www.telxcomputers.com/why-businesses-choose-msps/ Wed, 23 Sep 2020 23:07:28 +0000 https://www.telxcomputers.com/?p=2475 More businesses are increasingly turning to managed service providers (MSPs) to handle aspects of their IT needs as part of a collaborative IT arrangement, according to new research from IT industry trade association CompTIA. Although Managed IT services have been around for a long time,...

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More businesses are increasingly turning to managed service providers (MSPs) to handle aspects of their IT needs as part of a collaborative IT arrangement, according to new research from IT industry trade association CompTIA.

Although Managed IT services have been around for a long time, their adoption has been slow. CompTIA found that only 3-in-10 organizations had any of their IT in the hands of an MSP, says Carolyn April, senior director, Industry Analysis, at CompTIA. More than two-thirds of companies surveyed for CompTIA’s Fourth Annual Trends in Managed Services Study, however, say they have used the serviced of an outsourced IT firm within the past 12 months. South Florida is no exemption, more businesses in Miami, Aventura, Brickell, Miami Lakes, Fort Lauderdale and even Hialeah are switching to managed service provider for computer tech support and other IT services.

An MSP Can Change Your Business!

Organizations have become more familiar with managed services and are turning to them for management of particular IT functions notably, email hosting, customer relationship management (CRM) applications, storage, backup and recovery and network monitoring.msps command center, miami msps

“While one-time projects account for some of these engagements, a significant portion is ongoing management of one of more IT functions by a managed services provider,” says April, who is also author of the report. “There is a much higher degree of familiarity with the term ‘managed services’ and greater adoption.”

What is a “MSPs”?

The elite MSPs are now offering managed services around big data, business intelligence (BI) and advanced application monitoring – and April says there is increasing demand in those areas – but most MSPs have yet to extend beyond their heritage in managing network infrastructure and basic software infrastructure.

“I think mobile is an area where the channel is getting some traction but they’re really not tapping the full opportunity there,” she adds.

April goes on to establish that part of the awareness problem lies as a definitional one, and when discussing software-as-a-service (SaaS), the customers (and sometimes the providers) remain unclear about what actually constitutes a managed service.

“I think the definitional issue is an enormous one,” she says. “It’s one of the things that has made it extremely difficult to market size the managed services space and determine adoption rates.”

In addition, MSPs have done a poor job of marketing their services to the greater community, April notes, although because of the recent doubling in use, they have markedly improved.

Why the Switch to MSPs

When your business is not an IT business, outsourcing your IT needs to a MSP allows you to take care of all the other aspects of your business, like, you know, running your business.

Reliability

CompTIA found that, for 56% of companies with 100+ employees and 47% of companies with fewer than 100 employees, improving the efficiency and reliability of IT operations was a main driving factor for going with an MSP. Though everyone’s issues are unique in themselves, chances are MSPs have seen a similar instance and have solved the problem before are quick to come up with solutions. This, in turn, saves time – and, as we all know, time is money.

Security

The report noted enhanced security and compliance needs was a factor for 38 percent of companies of all sizes.

Cost

For many companies, the cost to employ an in-house IT department can be prohibitive. ROI/cost savings was a reason for one-third of companies with 1—100 employees.

The Future of the IT Department

Although MSP use has surged in the past year, they have yet to replace traditional IT departments.

“Very few of these companies get rid of their IT staffs just because they join up with an MSP,” April explains. For larger companies, MSPs value lies in their ability to free up internal staff for more sophisticated in-house projects. “It elevates the IT staff and brings them out of the shadows within the organization,” she continues. “It allows them to focus on a custom app dev project or cloud initiative – something highly strategic. I think that’s a win-win for your IT staff.”

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Why You Should Outsource Your IT https://www.telxcomputers.com/why-businesses-choose-msps-2/ Wed, 16 Sep 2020 20:53:45 +0000 https://www.telxcomputers.com/?p=1773 IT outsourcing is the process of contracting out your information technology functions to a service provider that will take on those functions and implement them for you. This service provider may be a division of the same corporation, or more than likely be a third...

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IT outsourcing is the process of contracting out your information technology functions to a service provider that will take on those functions and implement them for you. This service provider may be a division of the same corporation, or more than likely be a third party who is a separate entity altogether.

As IT costs are increasing for both small businesses and large companies, many of them are finding the paybacks of outsourcing. Some businesses look for services overseas in order to minimize their costs, But business must not look so far anymore because these services are readily available anywhere in the USA. The realization of outsourcing IT for businesses of all sizes has led it to become a multi-billion dollar industry. The trick to making this technique work for your business is to find the right company to provide the services for you.

The ideal service provider will offer cost-effective yet high quality services so that you will obtain precisely and only what you require. Once you’ve found the right business to do the job, you can get your company ready to take advantage of a number of important benefits to outsourcing information technology services. They include the following.

Affordability – Affordability is only the start to the benefits that a company can obtain from outsourcing. That said, it is a significant one. The labor costs alone remain notably lower while you can benefit from higher levels of service. Companies are no longer required to have to go through the hiring process of bringing in new IT employees which reduces wages, benefits, training and many overhead costs related to in-house It.

Practicality – Many of these service companies are designed specifically to be able to provide specific types of services, such as website updating, cloud services and internet security to name a few. This means that they are already fully equipped to perform their specialized services for you, and that you will be able to pay for the labor without having to invest for capital.

Flexibility –Aside from being affordable, many IT companies offer specially priced packages or à la carte options that can allow you to choose the services that are appropriate for the needs of your business at the best possible price. This helps you to avoid extra spending on services that you won’t even require. For example, you can choose either specific flat-rate project-based services where you know precisely what will be done and for how much, or you can find services that bill for their services per month, week, or hour.

Availability – Unlike hiring employees to perform the tasks in-house, outsourcing IT allows you to simply find a business that offers the service you’d like. Contact the business online or over the phone and you’ll have access to search engine optimization, website hosting, VOIP and other information technology services.

These are only a few of the many benefits to outsourcing IT that help to explain why so many companies are choosing this option as opposed to attempting to accomplish those tasks in-house. Though the primary advantage is usually considered to be the reduced cost, there are many other benefits that also occur at the same time. At Telx Computers we are committed to provide you with the best IT services tailored to your specific company needs.

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Efficient IT is the Bedrock of Business | IT Services Miami https://www.telxcomputers.com/efficient-it-is-the-bedrock-of-business/ Wed, 09 Sep 2020 17:45:25 +0000 https://www.telxcomputers.com/?p=781 With all the complex and sophisticated computing equipment and software currently available in the world, people are more reliant than ever on their computing systems and IT capabilities. When a computer fails to do the task asked of it, or crashes completely, it is extremely...

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With all the complex and sophisticated computing equipment and software currently available in the world, people are more reliant than ever on their computing systems and IT capabilities. When a computer fails to do the task asked of it, or crashes completely, it is extremely infuriating for the user. Many people use the Internet for making phone calls these days, and when a network or software issue causes a dropped call or a bad line, it can be embarrassing and can even negatively affect business. In order to be able to run their businesses smoothly and efficiently, companies need to know that they can rely on their computer systems running smoothly without any problems.

For example, a delivery company must be able to update its schedule of deliveries on the computer consistently. If their computer program fails in the middle of the working day, a delivery route could be plunged into chaos. When glitches in a system occur, they need to be fixed without delay. Many businesses cannot afford the time it takes to wait for a technician to be sent out, because it is essential to get the problem fixed instantly. In these cases, it is necessary to have IT technicians who have remote access to the network available at all times. In this case a computer support contract is a great solution, allowing IT technicians to have remote access to a business’s systems at all times.

Telx Computers, a leading provider of IT support Miami, announces new customized remote monitoring and management systems for all businesses. They offer tailored IT support programs that allow clients to manage their business and stay in control of their IT expenses. Regardless of the size of the company or its network, Telx Computer’s goal is to be able to fix potential problems so efficiently that users are never even aware that anything was wrong. By fixing problems before they actually affect service, the user carries on using the computer program as if nothing has happened. Businesses that have searched for the best IT services in Miami have found that Telx Computers consistently comes up at the top of the list. Furthermore, while the IT technicians at Telx Computers are first class and their service is of the highest standard, prices are still reasonable, especially when a company takes out a customized and comprehensive service contract. By ensuring servers are monitored constantly, and by giving engineers ongoing remote access, a business can just pay for the contract and be reassured in the knowledge that their computer systems will not let them down. This is the kind of peace of mind that business owners need in an increasingly competitive business world. Telx Computers’ computer repair service includes a complimentary estimate for all types of work. They welcome requests regarding any questions or concern.

About Telx Computers:

Telx Computers is one of the leading IT companies in Miami. For more information call us toll-free: 1.800.MY TELX 4 (698.3594), or sign up for a live chat by visiting telxcomputers.com.

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